Deposit Terms and Payment Instructions

A deposit is a request to add funds to an eligible Elibri Broker wallet or trading account. Available destinations, payment methods, currencies, minimum and maximum amounts, and eligibility conditions are those displayed for the Client at the time of the request. A method shown to another Client may not be available to you.

We may require a confirmed email or phone number, completed identity checks, payment-source verification or additional information before a method appears or a deposit is credited. We may reject a request that fails applicable compliance, provider or account rules.

1. Select the eligible wallet or account, payment method, amount and currency shown in the Client area.
2. Review the displayed rate, fees, limits and any provider instructions before confirming the deposit request.
3. Follow only the payment address, reference, network and time limit shown for that specific request; keep its request identifier for support.

Creating a deposit request, opening a checkout page or receiving a payment reference does not mean that money has reached us or that the wallet or account has been credited. Do not send funds using an expired or previously used instruction without a new request.

Funds should originate from a payment account or wallet you own unless we have expressly approved another arrangement. You must provide authentic ownership, source-of-funds and transaction evidence when reasonably requested. Third-party, anonymous, mismatched or intentionally misdescribed payments may be held, rejected or returned subject to law and provider rules.

The account is not a money-transfer or currency-exchange service. We may apply AML, sanctions and fraud controls before crediting, returning or withdrawing funds.

The amount credited may differ from the amount sent because of a displayed conversion rate, payment-provider charge, blockchain network fee or other charge disclosed at checkout. Any estimated amount is not guaranteed until the payment is received, reviewed and reconciled. Check the destination currency and final amount before authorising a payment.

If a payment is below a method minimum, exceeds a limit, arrives late or does not match the request, it may require manual review. Do not assume an underpayment, overpayment or duplicate transfer will be automatically credited or refunded.

The deposit remains pending until the payment provider and UpTrader report the relevant outcome and we complete any required reconciliation or compliance review. A redirect, payment reference, blockchain transaction hash or provider notification alone is not proof of a final credit. The Client area balance and final deposit status should be checked before trading with the funds.

Processing times are estimates only. Provider outages, network confirmations, bank delays, inaccurate details or manual review may delay or prevent crediting. We may correct a duplicate or mistaken credit under the Customer Terms of Business.

If a payment fails or is not credited, contact us with the deposit request identifier and payment evidence. Do not resend funds to the same instruction unless the current checkout expressly permits it. Eligible returns, duplicate payments and mistaken credits are handled under the Refund and Cancellation Policy, subject to verification and any unavoidable provider or network costs.

A return may be delayed or refused where the source cannot be verified, funds are reserved or already used, or legal, compliance or provider restrictions apply. These Terms do not waive any mandatory consumer rights.

An integrated payment provider may supply the checkout, payment address or instructions. Its own terms and privacy information may also apply to the payment service; review them before proceeding. Do not send a payment provider API key, password or secret to Elibri frontend forms.

We and our service providers may keep transaction identifiers, status changes, payment evidence and communications for reconciliation, security and compliance in accordance with the Privacy Notice and applicable requirements.

For a deposit issue, contact partners@elibribroker.com and provide the request identifier, amount, currency, date and non-secret transaction evidence. Do not email passwords, full payment credentials or private wallet keys.

Once approved, these Terms should be presented together with the Customer Terms of Business, Refund and Cancellation Policy, AML/KYC statement and any method-specific notice before the Client confirms a deposit.